Safety
Reporting, moderation, parental controls, and keeping your account secure.
Account recovery
What to do if you're locked out of your Asterune account, lost your two-factor device, or believe your account has been compromised.
Account security
How to keep your Asterune account secure with a strong password, two-factor authentication, and good security habits.
Blocking and muting
How to block or mute another user on Asterune, what each action does, and how to manage your blocked list.
Community guidelines
The rules and expectations for participating in Asterune communities and channels.
Identity verification
How and when identity verification is used on Asterune and what it means for your account.
Parental controls
A guide to managing your child's Asterune experience using parental controls and safety features.
Privacy settings
Manage your privacy on Asterune — control your visibility, who can reach you, and how your activity is used.
Reporting
How to report users, messages, content, and in-game behaviour on Asterune, and what happens after you report.
Scams and phishing
How to recognise common scams on Asterune, protect yourself from phishing, and report attempts to steal your account or Runes.